EXPLANATORY NOTE: Our product guarantee applies where a problem is caused by a manufacturing defect, and if this is found not to be case, the guarantee will not apply. Bestway and Kokido are not responsible for financial loss due to the cost of water, chemicals or any other loss. Bestway and Kokido will not replace any product that has not been used or maintained in accordance with the manufacturer’s instructions contained in the user manual accompanying each product.
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Date of purchase*
Product brand name*
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Above Ground Pool
Choose the description of the incident
Defect in canvas welding
Bomb Error Codes
Drainage or drainage pump
Incorrect pump performance
Defect in pump control panel
Select the incidence
Defect welding wall
Ground welding defect
Retail store where product was purchased*
Further comments about this incident*
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